Hi Nintendosoup, the steelbook was damaged already when unboxing…please assist
Welcome to the forums!
Sorry to hear about your steelbook. Sadly the Admin and Mods of NintendoSoup have basically abandoned the forums so you won’t get help from them here in a timely matter as it’s pretty rare they come here and if they do they tend to ignore the feedback we give to them.
You are best sending a DM to iggy or emailing them. Did they send you an email when they sent the special edition to you? if so try replying to that.
As I said the forums have been abandoned by the NintendoSoup staff, their first big project was given up a few weeks after it launched.
Sorry to hear about that. If it makes you feel any better my Digital copy was damaged too, the framerate stutters a ton
Maybe try contacting the NintendoSoup store at https://nintendosoup.com/store-contact/ and see if they can do anything about it.
The package was probably damaged during delivery.
I’m sorry for you, I agree it’s better to contact the store.